DSA Article 24 (annual transparency report)

DSA obligation requiring every online platform to publish a yearly transparency report covering moderation volumes, response times, automated tools used, and outcomes, in a machine-readable format.

Article 24 of the Digital Services Act is the rule that turns moderation activity into a public artefact. Every online platform, including news websites that host user-generated comments, must publish a transparency report at least once a year, in a structured, machine-readable format, covering :

  • Total content moderated by category (illegal, terms-of-service, demoted, age-restricted, removed).
  • Moderation method : user notice, internal moderator, automated tool, court order.
  • Languages in which the moderation operated.
  • Response times : median and percentiles.
  • Appeals and reversals : volume of appeals, outcomes.
  • Statements of reasons sent (per Article 14).
  • Training and accuracy of the automated systems used.

The report must also be submitted to the European Commission’s DSA Transparency Database so it is publicly auditable.

What this means in practice

Without structured moderation logs, the annual report is a multi-week scramble to aggregate from screenshots, spreadsheets and vendor dashboards. With Logora, every moderation decision (human or AI) is journalised at the time it is taken, the report is assembled in minutes from a single export endpoint.

See DSA overview, transparency report and DSA Article 14.

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