Compliance & regulation
Notice-and-action mechanism
DSA-mandated process by which any user can flag illegal content on a platform, with a clear interface and a documented response from the platform, typically a takedown decision or a justified refusal.
The notice-and-action mechanism is the DSA-mandated process (Article 16) that lets any user, reader, journalist, third-party rights-holder, flag content as illegal on a hosted platform. The platform must provide :
- A flagging UI accessible and not buried (one click from the content itself).
- Structured fields : type of illegality, URL of the content, contact info of the notifier, statement of accuracy.
- Diligent processing : the platform must act on the notice in a timely manner, with structured reasoning.
- Statement of reasons to the affected user (Article 14) if action is taken.
- Notice to the notifier of the outcome.
For news publishers running comments, the notice-and-action mechanism replaces the old “report this comment” link, which used to be a black box. Under DSA, the user who flagged has the right to know what happened.
How Logora handles notice-and-action
The Logora comment widget includes a “Flag illegal content” affordance with a structured form (type of issue, optional notifier info, statement of accuracy). Flagged content lands in a priority queue distinct from the regular moderation queue, with a 24-hour SLA on first decision. Both the affected user (Article 14) and the notifier receive a statement of the outcome.
The full notice-and-action activity is aggregated into the annual Article 24 transparency report.
See also : DSA overview, DSA Article 14.